Retailers tap technology and mobilize operations for streamlined execution, communication


The lives of field sales representatives and district managers require a certain level of dedication. Driving from store to store to check on the progress of a new promotion or a recently proposed sales strategy for an underperforming product is stressful and time-consuming enough. Then, there’s all that information to track from dozens of locations those corporate offices have to manage and assess. Even worse, the same data is coming from scores of stores and associates in different regions. Compiling that information and analyzing it takes time. Those are hours not spent traveling to stores to verify that a store manager installed a promotion appropriately or that products are on shelves properly. These are the real responsibilities of district managers and field sales representatives for retailers and consumer packaged goods companies (CPGs). Beyond that, organizations need to manage the information coming in from every store and process it in a way that can reveal insights into sales dips and other issues, which are tasks that take even more time to complete.

Click to get more on the RM Blog


Retailers tap technology and mobilize operations for streamlined execution, communication