StoresFeatures The importance of visual AI search for eCommerce. By Heikki Haldre 22 January 20246 July 2026 Iain AI, eCommerce, Heikki Haldre, Miros, Volume 64 Issue 1 5 min read The digital shopping landscape has witnessed a tremendous transformation in the last few decades, becoming an... Read more
EcommerceFeatures How GenAI can improve online and in-store shopping experiences. By Gopi Polavarapu 22 January 20246 July 2026 Iain eCommerce, GenAI, Gopi Polavarapu, Kore.ai, Volume 64 Issue 1 5 min read The retail industry is rife with digital disruptions. New technologies, rising customer expectations and fierce competition... Read more
EcommerceFeatures Min Yang, US Market Growth Lead at Alibaba.com shares her insights into the e-commerce sector 20 October 20236 July 2026 Iain Alibaba, E-commerce, Main Interview, Min Yang, Vol63 Iss4 10 min read Firstly, it would be great to get to know you a bit better. Could you tell... Read more
Brand strategyFeatures Algorithmic retailing: a strategy for growth in a difficult market. By Ed Betts 20 October 20236 July 2026 Iain Edward Betts, Planning, Retail Lead Europe, Vol63 Iss4 6 min read Inflation is a huge problem for consumers reticent to spend and retailers struggling to stay afloat Read more
TechnologyEcommerceFeatures Emerging trends in customer service. By Rob Mead 20 October 20236 July 2026 Iain customer service, Gnatta, Rob Mead, Vol63 Iss4 5 min read As we pass the halfway point of 2023, it’s becoming increasingly clear that customer service expectations... Read more