In this Q&A from Giampaolo Marino, he discusses moving to a more connected physical environment
E-commerce was built on continuous data from the outset. Every interaction – search, click, purchase –...
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Features
How retailers can navigate the next phase of tariffs and supply chain volatility. By Steve Peppler
The retail industry has long been defined by its ability to stay one step ahead of...
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Retail’s race to agentic commerce. By Ed Bradley
The UK retail world is heading into another dot-com moment. But this time it’s faster, more...
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Michelle Kelly shares insights into how the retail sector can better connect with customers through AI-driven solutions
As a Retail Expert at 8x8, Michelle Kelly has bold opinions on the future of customer...
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How retail incentives will evolve in 2026
Loyalty is moving up the C-suite agenda, and the momentum behind it has never been stronger....
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