TechnologyFeatures Eric Jorgensen of Zendesk champions making customer service experience extraordinary 3 February 20253 February 2025 Iain customer service, Volume 65 Issue 1, Eric Jorgensen, Zendesk, Technologu, CRM 7 min read Like most people working in IT sales, I didn’t necessarily aspire to do so. I was... Read more
TechnologyFeatures Meeting consumers’ desire for better processes 3 February 20253 February 2025 Iain Returns, Manhattan Associates, Technology, Volume 65 Issue 1, Ellie Crawford, Finance 5 min read Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of... Read more
TechnologyNews Why Apple’s AI Updates are Facing Mixed Reviews? 6 November 20246 November 2024 sarahrudge AI, Apple, Technology 4 min read Apple's entry into the AI landscape with its iOS 18.1 update was marked by high expectations,... Read more
TechnologyInsights Morplan aims to ‘make retail exciting’ with innovative products and services in an industry that is more dynamic than ever 24 October 202423 October 2024 Iain fashion, United Kingdom, Volume 64 Issue 4, Morplan, Consumables, Shop Fittings, Carrier Bags, Mark Chatterton, Retail 6 min read In the fast-paced and ever-changing world of retail, Morplan prides itself on providing a wide range... Read more
TechnologyInsights Haitham Ghadiry of Nuqleous shares how the company delivers data driven solutions for retail planning precision 23 October 202423 October 2024 Iain Technology, Main Interview, Volume 64 Issue 4, Haitham Ghadiry, Nuqleous, Analytics, Space Planning 7 min read My career spans over 25 years, primarily in technology and supply chain,” begins Haitham Ghadiry, Chief... Read more