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Technology

Official FIFA World Cup branding displayed on a white promotional panel featuring the World Cup trophy, positioned beside a football on green artificial turf.
TechnologyDigital transformationNews

Seattle bets on smart kiosks as World Cup spotlight approaches

16 June 202616 June 2026 Erin Flock eCommerce, Retail, Stores, Technology 7 min read
Seattle has switched on the first of a new generation of smart city kiosks as it... Read more
Etsy headquarters as the company introduces ChatGPT shopping assistant.
TechnologyEcommerceNews

Etsy wants ChatGPT to become your next shopping assistant

12 May 202612 May 2026 Iain AI, ChatGPT, eCommerce, Etsy, Retail Technology 7 min read
Etsy’s launch inside ChatGPT highlights how ecommerce platforms are preparing for a future where conversational AI... Read more
Julian Dawkins, Principal for Product Marketing at Infobip
TechnologyFeatures

Julian Dawkins of Infobip believes the brands winning at customer loyalty are the ones having the best conversations

29 April 202629 April 2026 Iain Infobip, Julian Dawkins, Main Interview 8 min read
Through his extensive and versatile career journey, Julian Dawkins, Principal for Product Marketing at Infobip, gained... Read more
a surreal digital illustration depicting a dazzling quantum communication device or cosmic orb.
TechnologyFeatures

The retail sector isn’t ready for the next scattered spider attack, but it could be says Simon Pamplin

29 April 202629 April 2026 Iain Certes, Cyber Security, Simon Pamplin 7 min read
The ransomware group known as Scattered Spider has already left a deep mark on the retail... Read more
illustration depicting modern retail technology in a clothing store
TechnologyFeatures

In this Q&A from Giampaolo Marino, he discusses moving to a more connected physical environment

29 April 202629 April 2026 Iain Data, Energous, Giampaolo Marino 8 min read
E-commerce was built on continuous data from the outset. Every interaction – search, click, purchase –... Read more
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