Customer service improvements
With Yext, Superdry provides an enhanced search experience for people seeking information about its stores, including products in stock, addresses, hours of operation, and more across 175+ search platforms like Google, Alexa, Siri, and Facebook.
With Yext, Superdry is now better able to manage and monitor online listings, reviews and individual store pages. A key focus of the relationship is that Superdry can also respond to local store reviews at scale, while also gleaning key insight from the feedback to improve the in-store experience