How FUXTEC and Gebrüder Weiss Streamline Spring Deliveries

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Spring often brings a sharp increase in consumer demand for gardening and leisure products. For e-commerce companies such as FUXTEC, this seasonal uptick results in a significant spike in online orders. Products like lawn mowers and hedge trimmers are shipped across Germany and neighboring European countries. Managing these order volumes efficiently poses a recurring operational challenge. FUXTEC addresses this by partnering with logistics provider Gebrüder Weiss, who supports the timely dispatch and delivery of orders across the region.

FUXTEC’s logistics strategy to handle seasonal peaks

FUXTEC operates a 12,000-square-meter logistics center in Simmozheim. Around 20 employees staff the facility, which is tasked with managing both daily operations and seasonal fluctuations. During the spring period, the center processes up to 100 parcels per day. Over the course of the season, total shipments can approach 10,000 units.

Many of the items require specialized handling due to their size or weight. The logistics center’s configuration is designed to be flexible, allowing the company to increase throughput without compromising on accuracy or customer service standards. Internal workflows and staffing are adjusted as demand peaks, with the goal of maintaining consistent delivery performance.

Gebrüder Weiss’s role in ensuring timely deliveries

Gebrüder Weiss supports FUXTEC with transport and distribution services throughout Germany and Europe. Parcels are collected from the Simmozheim facility and integrated into a logistics network that includes multiple warehouses and partner locations. Deliveries within Germany are typically completed within 24 hours, and within 48 hours for most other European destinations.

One of the key requirements during spring is the ability to handle larger volumes without delays. Gebrüder Weiss provides that capacity, along with scheduling consistency, allowing FUXTEC to meet fulfillment targets during periods of high order volume. The structure of the logistics network helps to reduce bottlenecks and keeps delivery times predictable.

Technology integration: Utilizing the myGW portal

Visibility across the shipping process is an important part of customer service. FUXTEC uses the myGW portal, developed by Gebrüder Weiss, to monitor shipments in real time. The system offers both internal and customer-facing tracking capabilities, which support proactive communication and issue resolution.

The integration of the portal allows customers to follow the progress of their orders without relying on customer service teams. This has contributed to a lower number of delivery-related queries and greater transparency throughout the logistics chain.

Customer satisfaction and feedback

The logistics setup plays a central role in shaping the customer experience. According to FUXTEC, 98 percent of customer reviews on its website are five-star ratings. While product quality is a factor, timely and reliable deliveries contribute significantly to these evaluations.

When delivery expectations are met during a seasonal rush, companies are more likely to retain customers and generate repeat business. The ability to maintain service levels under increased pressure reflects the maturity of the logistics operation and the effectiveness of the partnership.

The collaboration between FUXTEC and Gebrüder Weiss offers a case study in managing seasonal logistics at scale. By combining a purpose-built fulfillment facility with a reliable transport network and integrated tracking technology, the two companies have built a logistics model that can adapt to changing demand.

Sources:

• Gebrüder Weiss newsroom article