Digital transformationEcommerceNews Gap brings conversational AI to online shopping 7 October 20267 October 2026 Ross Prudames AI, Customer Experience, E-commerce, Gap, Retail 7 min read Gap Inc. is adding AI shopping tools across its brands, pointing to a wider shift toward... Read more
TechnologyFeatures Why high-value retailers must adapt to AI-informed buyers 6 October 20267 October 2026 Sarah Rudge AI, Retail, Technology 6 min read Having become CEO of my family’s diamond business in Hong Kong at 19 and now overseeing... Read more
TechnologyNews How Amazon and Walmart’s AI assistants are changing product discovery 10 August 2026 Iain AI, Retail, Technology 9 min read Amazon and Walmart are pushing AI deeper into ecommerce, but questions over how shopping assistants identify... Read more
TrendsNews New supply chain regulations push retailers toward AI traceability 10 August 202610 August 2026 Iain AI, Retail, Supply Chain, Technology 8 min read Fashion retailers are applying AI to one of the industry's most persistent problems: tracing products through... Read more
TechnologyEcommerceNews Etsy wants ChatGPT to become your next shopping assistant 12 May 202612 May 2026 Iain AI, ChatGPT, eCommerce, Etsy, Retail Technology 7 min read Etsy’s launch inside ChatGPT highlights how ecommerce platforms are preparing for a future where conversational AI... Read more