EcommerceFeatures How GenAI can improve online and in-store shopping experiences. By Gopi Polavarapu 22 January 202422 January 2024 Iain eCommerce, Gopi Polavarapu, Kore.ai, GenAI, Volume 64 Issue 1 5 min read The retail industry is rife with digital disruptions. New technologies, rising customer expectations and fierce competition... Read more