Michelle Kelly shares insights into how the retail sector can better connect with customers through AI-driven solutions
As a Retail Expert at 8x8, Michelle Kelly has bold opinions on the future of customer...
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Strategy
How retail incentives will evolve in 2026
Loyalty is moving up the C-suite agenda, and the momentum behind it has never been stronger....
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Sephora rolls out Lyft ride credits to attract shoppers back to stores
Sephora is charting new territory in its push to revive foot traffic in its physical stores....
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L’Oréal acquires Color Wow to target luxury haircare demand
L’Oréal’s recent move to acquire Color Wow highlights the company’s steady push to grow its premium...
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Dollar Tree Exits Family Dollar with $1B Deal After Troubled Run
Dollar Tree is cutting ties with Family Dollar, selling the struggling brand to Sycamore Partners for...
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