Brand strategyInsights Driven by heritage and quality, American Pet Nutrition is expanding nationally to provide better animal nutrition 28 January 202628 January 2026 Iain Business, Volume 66 Issue 1, Pets 6 min read American Pet Nutrition (APN) is a family-owned business of self-proclaimed pet lovers with a passion for... Read more
TechnologyFeatures Michelle Kelly shares insights into how the retail sector can better connect with customers through AI-driven solutions 28 January 202628 January 2026 Iain Strategy, Volume 66 Issue 1, Retail 7 min read As a Retail Expert at 8x8, Michelle Kelly has bold opinions on the future of customer... Read more
Brand strategyFeatures How retail incentives will evolve in 2026 28 January 202628 January 2026 Iain Strategy, Volume 66 Issue 1, Gamification 5 min read Loyalty is moving up the C-suite agenda, and the momentum behind it has never been stronger.... Read more
TechnologyFeatures How agentic AI Is redefining self-expression through commerce 28 January 202628 January 2026 Iain Volume 66 Issue 1, Technology, AI 6 min read This holiday season marked a turning point in retail. With AI increasingly embedded in shopping journeys,... Read more
FinanceFeatures Payment orchestration – the infrastructure advantage retailers need 28 January 202628 January 2026 Iain Payments, Retail, Volume 66 Issue 1 7 min read As retailers plan for 2026, one theme is emerging across every conversation about customer experience: payments are no... Read more