Brand strategy
An enormous opportunity
Paula Biste reveals how digital transformation is changing retail
Creating customer relationships
Leading customer engagement platform, SALESmanago, acquired 100 new customers in the first half of 2022, including...
Adapt to survive
Do retailers need to turn into technology companies to remain successful? Robin van Stenis reports
Ten trends
The retailer and consumer relationship – what are the drivers in today’s world? By Todd Kaufman