We’re all guilty of it. We’ve all made that one online purchase we might regret later. Maybe it’s a pair of pants or shoes that might not actually fit. Or maybe we splurged on some designer sunglasses in a caffeine-fueled shopping binge and actually can’t afford them. Now, on top of the disappointment of an unsuccessful online shopping excursion, we have to pay return shipping fees to the retailer.
PayPal, however, is striving to change all that for many retailers – and just in time for the holiday shopping sprees. It has launched PayPal “Return Shipping on Us,” a service that refunds return shipping costs for customers who made purchases through PayPal.